Returns and refunds

Preview policy status

Policy under review.

This policy has not been published because the seller-specific facts and operating process are still being completed. Founder Access is limited to an email signup and launch updates; paid paid reservations and ordering remain closed until the full customer terms are ready.

Required before publication

• Eligibility window and item-condition requirements
• Return request process, address, costs, and exceptions
• Inspection, refund method, and refund timing